Title:
Human Factors in AI-augmented Cybersecurity: Workforce Trust, Usability, and Behavioral Adaptation in Healthcare Organizations

Authors:
Dr. Gilbert B. Mengnjo, Dr. Robb Shawe, USA

Abstract:

This research examines the role of human factors in the effectiveness of AI-augmented cybersecurity systems within healthcare organizations. As organizations increasingly integrate artificial intelligence and automated security tools into their operational environments, workforce interaction with these systems becomes a critical determinant of success. This study adopts a conceptual governance and human-centered analysis, informed by evidence from organizational cases, to explore how trust, usability, and behavioral adaptation influence the implementation and effectiveness of AI-enabled cybersecurity practices. The findings suggest that technical performance alone is insufficient to ensure successful cybersecurity outcomes; rather, workforce perception, organizational culture, and governance structures significantly shape system adoption and operational effectiveness. The study provides a framework for integrating human factors into cybersecurity governance and offers practical implications for healthcare leaders seeking to align technological capability with workforce engagement and organizational oversight.

DOI: http://dx.doi.org/10.51505/ijaemr.2026.11305